Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

Losing my mother has been the hardest thing I have ever had to deal with. Laura, Mike and the staff made this transitioning process go so smoothly. They had no problem in helping with decisions to be made that are so hard to make while trying to grieve. Not knowing whats right or wrong, Lauras honest opinions helped me make these decisions that I will be ever grateful for. I appreciate every single thing they have done for my family. Your kindness is much appreciated!

Tammy Reynolds
November 1, 2021

Our Family want to extend to you all the blessings of good health and continual prosperity and growth to your business. We could not have asked for a better place of love and care from your establishment. There was nothing left undone. Everyone love how you attended to every need and setting up everything. Yours words of comfort to the family went a long way. I especially thank you for being a Godly person and staff.

Margaret Jackson ( Mother Bertha Martin Family)
October 4, 2021

Our family would like to thank Michael Goodlander and staff for the exceptional service they provided upon my husband’s recent passing. The care and compassion shown to us helped get us through this difficult time.

Carol Gage
July 7, 2021

Our Mission is to continue, after 89 years of Christian Service, to be the leading funeral and cremation caregivers and preplanning specialists, faithfully providing the highest quality standard of service, with dignity, integrity and professionalism that you, all made in the image of God, deserve and expect, regardless of financial backgrounds, while honoring and glorifying God in ALL we do, by the loving care we provide through the Holy Spirit. SERVICE ABOVE SELF

Lisa T.
April 28, 2021

Michael and Laura are kind and caring people. At my request Michael played our favorite song as my husband was being cremated.i also played that song at the moment too. Thank you for all your kindness in this sad time for me.

Tammy Opera
February 7, 2021

Michael and Laura made planning a perfect ceremony for my husband They were so helpful with everything listening and offering suggestions when needed I also made my preplanned funeral arrangements after his funeral because I know all my wishes will be conveyed to my family I cannot express their caring and expertise with every detail They are the very best

Gloria Kanous
February 6, 2021

Laura and Michael Goodlander were caring, concerned and empathetic toward all the circumstances with Rob Lundy's passing. They did all that was expected and then some!!! They are a blessing to those in emotional pain.
Thank you,

Mary Skiba
January 15, 2021

I first met Mike and Laura on September 23, 2020, my father passed the day before and we were going over his arrangements. Mike greeted us right at the entrance with empathy and compassion. As we were sitting in his office I had an overwhelming feeling to tell Mike about my dad and some of his funny life stories. In between talking about the arrangements & stories of my dad, the meeting lasted for over 2 1/2 hours! Never once did we feel rushed, or that it was all about business. Mike laughed with us and chimed right in with comments as though we were all family. And that is what I absolutely love about them! Mike and Laura set the precedence of not only making a family- like atmosphere for all of their clients, but also incorporating genuine compassion and empathy. We did not feel alone in our grieving journey. And their communication did not just stop after my dads funeral. I have been contacted quite a few times since, just to see how our family was doing and we even got a remembrance card for my fathers birthday! Thank you so much Mike and Laura Goodlander, you really are “like family” to the Meacham’s!

Robin Williams
December 10, 2020

Michael and Laura, thank you so much for your help and support while we made the final arrangements for our mother, Peggy Decker. Our family is grateful for everything that you did during preplanning stages 7 years ago and especially this past week.

Billie-Jo Snyder
September 17, 2020

When my dad died I was lost as to what to do. They really made it easy to make decisions in such a hard time. Made those two days extra special and Michael even went above and beyond by speaking at my dads burial. I can’t thank them enough for everything they did!

Marla Prummell
September 1, 2020

Wishing to thank Laura and Michael for their caring and attention to our family and needs during this Covid pandemic time. We had to make some changes and they worked with us to give my Mom Violet a lovely graveside service that was honoring and special to all of our family. Thank you and God bless you.

Sue Huard
May 29, 2020

After my husband died three years ago, I realized I had no idea what he wanted for his funeral. We had a lovely ceremony, but I couldn’t help but wonder if it was what he would have wanted. So, a year or so after his death, I sat down to plan my own funeral. Now, it’s all in writing and I’ve taken steps to make sure the costs of my funeral and burial will be covered so my family won’t be burdened. I am so glad I sat down with Mike and he explained everything to me so I could understand it. He literally walked me through it, over a cup of coffee. So comfortable.

May 13, 2020

Micheal you are a great guy very easy to sit down and talk about everything that goes on in our time of need and I would like to say thank you Mike✝️❤️

April 28, 2020

Michael, God sure knew what He was doing when he created you. You are so warm, caring and loving. Thank you for caring for everyone you have contact with. Blessings and hugs

April 26, 2020

A big thank you to Michael and Laura for all they did for my family with the loss of my brother. They were great

April 26, 2020

You have always been there for our family. Thanks.

April 26, 2020

Thank you for always being there for our family ♥️

April 26, 2020

So true of you Michael you and Laura get Families through such grief with munch ease

Mary Jane
April 26, 2020

You and Laura are amazing You helped us so much and made sure everything was perfect 💜🦋

April 26, 2020

Laura and Mike Goodlander were amazing to work with. They had answers to my questions before I asked. The funeral home is nicely decorated and comfortable. Losing a parent is the worst experience, but I'm so happy that my family chose Otto Redanz Funeral Home.

February 7, 2020

I met Laura Goodlander at a conference in the fall of 2019. We were discussing the death of a person and the process from the coroner's role and then the funeral home's role and what went into the the care of a loved one. I was impressed with Laura's sense of commitment and how she spoke so passionately about her husband, Mike and the way he prepared someone after death.
Months later I would have to make a decision in regards to my father's unexpected death and choose Otto Redanz Funeral Home to care for his funeral.
I cannot begin to explain the professionalism, care and assistance in the way that Michael and Laura took care of not only my father, but my mother and my siblings! From start to finish, they had everything under control! When something as tragic as a sudden death occurs, you're unfortunately cast into decisions you never thought twice about. Michael and Laura with care and dignity, made a sad and heartbreaking experience flawless!
From the bottom of our hearts, we thank Otto Redanz Funeral Home for the exceptional care and services for our dad and family!

Sean Furey
February 7, 2020

My Family and I would like to thank you for the amazing, caring and thoughtful ,kind hearted way in which you and your staff helped my family in the final arrangements for our Alaysha Rose Rankin. The Goodlanders are a god sent to all who need their services. They showed great patience and showed such a warmth and compassion for what you and your family are going through. Redanz Funeral Home has a great staff and we thank them.

The Rankin Family
October 29, 2019

I was very pleased and grateful for the service and care I received from Otto Redanz Funeral Home during the most trying time of my life. They treated the loss of my dear wife with caring, thoughtfulness and respect. They arrived at the house in a timely fashion and honored their promises. I highly recommend these people who exhibited extreme sensitivity during my time of crisis.

William Angus
September 29, 2019

I would recommend Otto Rendanz Funeral Home to everyone. Laura and Michael Goodlander are wonderful caring people who make the funeral process manageable. They took care of my mother's funeral in 2015, my sister's in 2017 and my husband's in 2019. I have entrusted them to take care of three of the most important people in my life and they have always delivered. On a scale of 1-10, they are a 10.

June 6, 2019

Mike and Laura Goodlander were so kind and honoring to our family throughput the funeral planning process, and patiently answered our every question. They accommodated our every need. The services they provided for our beloved husband/father honored his life in every way. Those who called on our family in our grief made note of how beautifully each detail was attended to. We highly recommend Otto Redanz Funeral Home in your time of need.

The Chiaravalle Family
June 3, 2019

I just want to express how thankful we are for all you and your wife have done for our family in this time of grief. Your funeral home is different than any other I have been to. I sense The Lord’s presence there. You and your wife are more than funeral director and coroner, you both are ministers of the gospel of The Lord Jesus Christ.

May 21, 2019

Dear Mike,

I would like to thank you and Laura for the kindness and consideration you extended to my family at the passing of my Aunt. You provided invaluable expertise with the service arrangements and all of the other details to us, and your willingness to be available day and night to answer any and all questions was recognized and appreciated more than you will ever know. You were there for us every step of the way and fulfilled our every need, comforting us and supporting us like you would your own family. You handled every detail with class, style and understanding. The slide show of pictures enabled us to celebrate her life instead of just mourn her death. It not only was a great comfort to us, but it was a great way for mourners to reminisce. The planning and preparation for a loved one’s services is difficult, and from start to finish, and beyond, you did something extraordinary--you handled every single detail; those we thought about, and those we didn’t. The preparation, the visitation, the flowers, the church, the funeral service and a list far too long to mention, were carried out with absolute professionalism and compassion. You made this difficult time so much easier for all of us, and I can’t thank you enough.



April 24, 2019

Mike and Laura
I can’t find the right words to express my THANK YOU for everything you have done for my Family and I. I Recieved your card and my Appreciation for your thoughtfulness
Ment a lot to me. I do know a lot of people and I do know that they will be Definetly be Directed to OTTO REDANZE you and Laura made me (us)feel comfortable and I felt like
we were family.
Thank you for making everything Possible and I really gonna Miss you both( believe it or not) and for the comfort and how wonderful you made my Bill. If you only knew him before this, he was a very gentle and kind man with Every Quaility a women would want in a spouse. I was very very Blessed to have had him in my life and how he will be soooooooooo
Missed. But I can say with his passing, got me to meet two special people that I found in you both. Thank you so very much for everything again.
God Bless You and your lovely family❤️❤️❤️

July 24, 2018

I cannot express enough how wonderful Otto-Redanz is. They provided so much help and direction during a very difficult time. Mike was so compassionate and caring and he really advocated for the desires of our family. Thank you so much. It was truly appreciated!

Jacalyn Kennedy Kelly
July 21, 2018

I would like to thank the Goodlander family for all the help they have given our family making all the arrangements for my Father-in-laws service. I can't begin to tell you how much it meant to us to have such kind, caring, wonderful, people to guide us in making the right decisions . My husband & I would especially like to thank Michael Goodlander for letting us know that our father was entitled to Military honors. We have been so consumed with grief that we did not even remember to ask about that. I can not begin to tell you how much it means to us to know that his Dad will be remembered for serving our Country. We are overwhelmed and amazed with the compassion you have shown us. I am sure it is going to be a beautiful service.

Elaine Kennedy
July 8, 2018

Mike and Laura Sweney Goodlander you guys came into our life’s in a hard time In Life with my dad and you guys are here for us now! I just want you guys to know that your family means the world to us!! You guys are a true blessing 💕 Otto Redanz Funeral Home I’ve never met such kind caring and compassionate people in our entire lifes! You have been this family’s angels and blessing ! Robert Ciocco

SC and RC
July 1, 2018

Just wanted to thank you guys for the great job that you did with Eileen's services yesterday. I was a pall bearer and had anticipated a tough day. Instead, we got a really memorable send-off to our Aunt and a great eulogy by priest, a reunion of family and friends. You two have a really informal and welcoming way of dealing with people and it was a nice surprise.

June 6, 2018

Our family could never thank you enough for everything you did. If a funeral can be beautiful this one was. You helped us and guided us through a very difficult time. You and your staff exceeded our expectations. It was also nice to get to know you both a little better even though it was under these circumstances.
Again thank you and God Bless you all.
Linda Lehr and The entire Lehr Family

The Lehr Family
May 9, 2018

Thank you so much! You and you wife are a God send. Keep up the great caring and compassionate work.

May 6, 2018

Michael, thank you for all that you and Laura did for me and my family. For decades our family and my mom's family always went to another place of business for funeral needs. This time I had to break tradition, well because that's me, I always have to be different and "go against the grain" and I can't express how pleased I am with the whole process and how comforting it has been. My heartfelt thank you to the both of you.

April 17, 2018

Dear Michael and Laura,

I want to thank you and your staff for all the help, guidance, patience, and peace that was brought to my family during this very difficult time. It was important to me to that my father was treated with dignity and respect through his entire life and after. We are grateful that you were able to help him in the after which brought comfort to me and my family. He looked exactly like “Dad” and dressed just how I imagined he should and at peace. You are wonderful caring people and I am so glad I made the decision to bring him to you. May God Bless you as well!

February 10, 2018

Dear Mike and Laura,
Thank you for your kindness when we were planning for Michael's final wishes. You were such a comfort to me and I shall always remember that.

November 20, 2017

We have known Mike and Laura for several years and have watched both their family and business grow. Together they make a unique team which reflects in the extraordinary business they created. They are genuine, kind and compassionate people who are excellent role models in our community. Mike and Laura will definitely exceed your expectations with the many services they offer from funeral services to grief counseling. Look no further than Otto Redanz for providing the best quality services with the highest degree of professionalism with a personal touch!

Dr. Thomas J. Notaro
November 14, 2017

On behalf of my uncle and the entire family we want to thank both you and your wife for the kindness you've shown to our family. We appreciate the compassion shown towards us and the professionalism demonstrated during this most difficult time. We are extremely grateful for your generosity concerning the funeral. My prayer is for your business to prosper and for the Lord to bless you and your entire family one hundred fold!!!!

August 18, 2017

Michael and Laura Goodlander are the Absolute Best that the area has to offer. And I speak from both experience in that Market as I worked in NF briefly before heading south and also from 25 years of seeing the difference between good and great funeral directors. People in that area are blind if they can't see who offers the best in care for NF families. I did my homework and wanted the very best for my dad. We were always with another firm in that area. Ironically my grandfather was buried by old man Redanz on Michigan avenue. But my dads side of the family and most Them thus far always used another firm. Not any longer.

N. B.
June 26, 2017

Thank you Michael and Laura! You exceeded your goals and our expectations...... a most professional and warm environment from beginning to end. Our family very much appreciates the process that you all managed so well. Thank you so much.

May 24, 2017

Your family was so wonderful to us all last year. This is a wonderful place if you ever need them

May 12, 2017

You guys have been wonderful! Thank you so much for everything. My mother's "celebration of life" exceeded my expectations and you guys played a huge role in that. Thank you from the bottom of our hearts!

April 22, 2017

Thank you so much for all you have done. You have lived up to your dream of providing comfort to families.

The Edwards Family
March 29, 2017

Thank you so much. You made my mom's final journey amazing. My mom looked beautiful & at peace. Mom would be proud. You & Laura are outstanding at what you do. Thank you again.

Lewis Family
February 18, 2017

These are the people that help you through the toughest part of life, parting with a loved one. Sensitive to all you are going through, walking you through it all and just taking care of all the many details that you just don't have it in you to handle on your own. They are far more than professional, they are empathetic, and they are genuine. I chose to do my own Video production, but, they would even have done that for us. Essentially they took care of everything (wonderfully) so we could handle the grief and not get bogged down in details.

February 1, 2017

Laura, Mike, Otto, Fran, thank you so much for your kindness and support during our time of need and sorrow. For the third time you have treated my family with the upmost care and kindness and it means the world to us. To know your profession so well that every single detail is taken care of, to be able to suggest the things you did without any benefit to you or your chapel is a tremendous testimony to your kind a lovely hearts. I know our loved ones will
Rest in Peace as you have helped with each final farewell.

Mary Jo Moran
November 23, 2016

I was happy to see that you are currently managing the funeral of my late brother Thank you for the sensitive, complete and kind service you have provide my family since 1952. My regards and gratitude.....

November 17, 2016

Dear Michael and Laura ,

Our family is grateful for all you did to help us get through this difficult time. You run a wonderful business. You, your wife and staff are very caring and made it much easier to say goodbye to our beloved mother, grandmother, great grandmother. Again, we truly appreciate everything.

October 18, 2016

Dear Michael and Laura,
I wanted to send you a note to thank you for the excellent services you provided for my mom. You made an awkward and difficult process easier and everything went very smoothly. I would not hesitate to recommend you and your funeral home to anyone seeking such recommendation. On behalf of my family, thank you again.


September 30, 2016

Our family can not thank Michael and Laura Goodlander enough for the kind, compassionate and professional care the two of them gave us since the very first phone call we made asking for their care. I have been in this ancient profession for over twenty years and I am honored to say that these two individuals are truly called to do what they do for families. At no time did we ever feel like we were conducting business. We felt like friends of their family. I would highly recommend calling upon Michael and Laura during a time like this as they are truly committed to making one of life's difficult journey's a little less lonely and a lot easier. May God Bless them both in their ministry to Niagara Falls families. They are the future of QUALITY and COMPASSIONATE CARE in the WNY area.....BAR NONE!

N. B.
June 27, 2016

I want everyone in Niagara Falls know my opinion of funeral service in that area. Yes it's nice that it's still traditional in the sense that the Catholic Church does a respectable FUNERAL for your loved one. Times are and have changed dramatically and for us the Celebration of Life was what we needed. I want everyone to know that Michael Goodlander and his wife Laura are the future of quality final care in that area. They are forward thinking like April and I and believe in the value of the Celebration of Life. They opened up their funeral home and allowed my wife and I to invade their space from the initial clinical preparation of my dear father right through the entire service. Yes it's different in my case that I am a funeral professional but I can assure everyone up there that if you want a healthy grieving experience like the Breed family just had.....make one phone call to Otto Redanz Funeral Home and ask for the owners Michael or his darling wife Laura. Definitely the best that WNY has to offer. BAR NONE.

The Breed family
June 27, 2016

Our family can not thank Michael and Laura Goodlander enough for the kind, compassionate and professional care the two of them gave us since the very first phone call we made asking for their care. I have been in this ancient profession for over twenty years and I am honored to say that these two individuals are truly called to do what they do for families. At no time did we ever feel like we were conducting business. We felt like friends of their family. I would highly recommend calling upon Michael and Laura during a time like this as they are truly committed to making one of life's difficult journey's a little less lonely and a lot easier. May God Bless them both in their ministry to Niagara Falls families.

June 18, 2016

You are amazing. ..I cannot thank you enough for your compassion, sympathies. ... you truly made everything so much easier for our family yesterday. .and please, thank Laura for taking my calls and guiding me through things -- no better place to call, Otto redanz is THE only place when it's needed

April 21, 2016

Larry and family, We are very sorry to hear of your mothers passing, God Bless you.Mrs Jacobs, Lisa and girls, Lynn & Gary , Your in our prayers

Debbie Jacobs
November 21, 2015

When my Mom passed away last year Michael and Laura Goodlander did an amazing job of helping us through such a difficult time. They went above and beyond and exceeded all of my expectations. I would recommend them to anyone who faces this difficult time in their life. They will go out of their way to make it easier. Thank you again for all you did for my family.

Jennifer Campbell
September 15, 2015

Mike and Laura,
You were such a comfort to us and made a difficult time so much easier. Keep doing what you are doing, because you are doing it right!!!


When our son passed away a friend referred us to Otto Redanz and we couldn't have been happier. The kindness and compassion shown to us by Michael during the hardest days of our lives still brings a tear to my eye. They truly amazing people.

Melissa Hoffman

The Goodlander family are the ones you want to deal with when you are facing this kind of situation. Sadly no one wants to deal with the loss of a loved one, but they truly care and help with every aspect of it.
My husband and I were so impressed with Otto Redanz Funeral Home that we now have our burial arrangements completely arranged. Our family will have no worries, all they have to do is call Otto! Thank you


I am not sure exactly where to begin in thanking you for bringing some solace into the worst day of my life. After burying my mom three years ago, refraining from making all the painful decisions until the day of her imminent death, my sister and I decided to pre-plan my father’s funeral. I had mixed feelings about this, but we were applying for Medicaid so of course it was the practical thing to do, but in my heart I didn’t want to acknowledge that my dad, my very best friend, was going to be leaving me.
I visited your funeral home and while I didn’t expect to have a good old time, however, after talking to you for ten minutes, I felt it was the best decision I made regarding this entire depressing ordeal.
First of all, you were honest…what a refreshing attribute to find in the business world! Second, you were able to “read” the type of person I was and tapped into my needs and feelings. You explained all I needed to know in a professional yet empathetic way. There wasn’t one ounce of insincerity in your manner, in fact you suggested that I spend LESS on a casket than I was originally planning to spend. You spent much more time than was even necessary, making me feel comfortable and at peace with my decisions. Because of this, I trusted you to make all the other arrangements (choosing the funeral home, selecting a priest to speak at my dad’s graveside, etc). When my dad died only a few weeks later, all that was required was a simple phone call and you were “there”.
I not only respect you as a businessman but as a person whom I was fortunate enough to meet in this crazy, fast paced world. In fact, I find myself enthusiastically recommending your services to all my friends, even though I sometimes get some pretty strange looks!
Thanks again and again….


"Thank you so very much for your professionalism and easing us through this difficult time. You were our rock..."


My mother, Helen A. Stewart, recently passed away on April 2, 2012, in Austin, Texas. Otto Redanz Funeral Home, located at 2215 Military Road, in Niagara Falls, New York, handled the funeral arrangements for my mother. I would like to take this opportunity to thank the Goodlander family, and their staff, for the professional, kind, caring, and exemplary service, that they provided to our family, during this emotionally difficult time. They were truly a Godsend to our family, and they were absolutely wonderful, in helping assist us with the process, both here in Austin, Texas, and with returning and receiving my mother from out of state, and having her laid to rest, with a beautiful graveside ceremony, here in her hometown of Niagara Falls, New York. Words cannot begin to express our heartfelt gratitude for everything that you have done for us.

The Stewart Family

I would just like to thank my wonderful sister in law Laura Sweney Goodlander and brother in law Michael Goodlander for taking care of me and my family and most importantly my Poppy through these hard past few days! I wouldn't put my family in anyone else's hands even before we were family! You both make it so much easier to have to go through such a hard time and I always suggest you both all the time...thank you both so much for being such great family! To all my Facebook friends as I have always said as I have had several family members there....Otto Redanz 2215 Military Rd in Niagara Falls is where you need to go when you have a family member pass or even want to do pre arrangements becuase they are wonderful and make these times as easy as can possibly be! ??

The Surman Family

Thank you very much for all you did to guide us through these painful few weeks. From the very first phone call, you were sincere and straightforward with us and we really appreciated that. You are a wonderful couple.


"Thank you so much for taking care of everything while our thoughts could be with family..."


The Goodlander Family goes out of their way to help grieving families make the final arrangements for their loved ones, by treating their customers as if they are family themselves. They work closely with families to create something beautiful within the families financial means. Thank you Mike and Laura for all you did to help my family with the loss of my Grandmother, Yvette. You are truly gifted at what you do. ? God Bless ?

The Radowsky Family

I just wanted to thank-you for the wonderful arrangements. My Mother looked so good and we were very pleased. You helped get us through with less effort and stress on our part and we were able to concentrate on friends and family. Again, we really appreciated everything you did for our family.


Janice Barnett (Verla Barnett)
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