On behalf of my uncle and the entire family we want to thank both you and your wife for the kindness you've shown to our family. We appreciate the compassion shown towards us and the professionalism demonstrated during this most difficult time. We are extremely grateful for your generosity concerning the funeral. My prayer is for your business to prosper and for the Lord to bless you and your entire family one hundred fold!!!!
Michael and Laura Goodlander are the Absolute Best that the area has to offer. And I speak from both experience in that Market as I worked in NF briefly before heading south and also from 25 years of seeing the difference between good and great funeral directors. People in that area are blind if they can't see who offers the best in care for NF families. I did my homework and wanted the very best for my dad. We were always with another firm in that area. Ironically my grandfather was buried by old man Redanz on Michigan avenue. But my dads side of the family and most Them thus far always used another firm. Not any longer.
Thank you Michael and Laura! You exceeded your goals and our expectations...... a most professional and warm environment from beginning to end. Our family very much appreciates the process that you all managed so well. Thank you so much.
Your family was so wonderful to us all last year. This is a wonderful place if you ever need them
You guys have been wonderful! Thank you so much for everything. My mother's "celebration of life" exceeded my expectations and you guys played a huge role in that. Thank you from the bottom of our hearts!
Thank you so much for all you have done. You have lived up to your dream of providing comfort to families.
Thank you so much. You made my mom's final journey amazing. My mom looked beautiful & at peace. Mom would be proud. You & Laura are outstanding at what you do. Thank you again.
These are the people that help you through the toughest part of life, parting with a loved one. Sensitive to all you are going through, walking you through it all and just taking care of all the many details that you just don't have it in you to handle on your own. They are far more than professional, they are empathetic, and they are genuine. I chose to do my own Video production, but, they would even have done that for us. Essentially they took care of everything (wonderfully) so we could handle the grief and not get bogged down in details.
Laura, Mike, Otto, Fran, thank you so much for your kindness and support during our time of need and sorrow. For the third time you have treated my family with the upmost care and kindness and it means the world to us. To know your profession so well that every single detail is taken care of, to be able to suggest the things you did without any benefit to you or your chapel is a tremendous testimony to your kind a lovely hearts. I know our loved ones will
Rest in Peace as you have helped with each final farewell.
I was happy to see that you are currently managing the funeral of my late brother Thank you for the sensitive, complete and kind service you have provide my family since 1952. My regards and gratitude.....
Dear Michael and Laura ,
Our family is grateful for all you did to help us get through this difficult time. You run a wonderful business. You, your wife and staff are very caring and made it much easier to say goodbye to our beloved mother, grandmother, great grandmother. Again, we truly appreciate everything.
Dear Michael and Laura,
I wanted to send you a note to thank you for the excellent services you provided for my mom. You made an awkward and difficult process easier and everything went very smoothly. I would not hesitate to recommend you and your funeral home to anyone seeking such recommendation. On behalf of my family, thank you again.
Our family can not thank Michael and Laura Goodlander enough for the kind, compassionate and professional care the two of them gave us since the very first phone call we made asking for their care. I have been in this ancient profession for over twenty years and I am honored to say that these two individuals are truly called to do what they do for families. At no time did we ever feel like we were conducting business. We felt like friends of their family. I would highly recommend calling upon Michael and Laura during a time like this as they are truly committed to making one of life's difficult journey's a little less lonely and a lot easier. May God Bless them both in their ministry to Niagara Falls families. They are the future of QUALITY and COMPASSIONATE CARE in the WNY area.....BAR NONE!
I want everyone in Niagara Falls know my opinion of funeral service in that area. Yes it's nice that it's still traditional in the sense that the Catholic Church does a respectable FUNERAL for your loved one. Times are and have changed dramatically and for us the Celebration of Life was what we needed. I want everyone to know that Michael Goodlander and his wife Laura are the future of quality final care in that area. They are forward thinking like April and I and believe in the value of the Celebration of Life. They opened up their funeral home and allowed my wife and I to invade their space from the initial clinical preparation of my dear father right through the entire service. Yes it's different in my case that I am a funeral professional but I can assure everyone up there that if you want a healthy grieving experience like the Breed family just had.....make one phone call to Otto Redanz Funeral Home and ask for the owners Michael or his darling wife Laura. Definitely the best that WNY has to offer. BAR NONE.
Our family can not thank Michael and Laura Goodlander enough for the kind, compassionate and professional care the two of them gave us since the very first phone call we made asking for their care. I have been in this ancient profession for over twenty years and I am honored to say that these two individuals are truly called to do what they do for families. At no time did we ever feel like we were conducting business. We felt like friends of their family. I would highly recommend calling upon Michael and Laura during a time like this as they are truly committed to making one of life's difficult journey's a little less lonely and a lot easier. May God Bless them both in their ministry to Niagara Falls families.
You are amazing. ..I cannot thank you enough for your compassion, sympathies. ... you truly made everything so much easier for our family yesterday. .and please, thank Laura for taking my calls and guiding me through things -- no better place to call, Otto redanz is THE only place when it's needed
Larry and family, We are very sorry to hear of your mothers passing, God Bless you.Mrs Jacobs, Lisa and girls, Lynn & Gary , Your in our prayers
When my Mom passed away last year Michael and Laura Goodlander did an amazing job of helping us through such a difficult time. They went above and beyond and exceeded all of my expectations. I would recommend them to anyone who faces this difficult time in their life. They will go out of their way to make it easier. Thank you again for all you did for my family.
Mike and Laura,
You were such a comfort to us and made a difficult time so much easier. Keep doing what you are doing, because you are doing it right!!!
I just wanted to thank-you for the wonderful arrangements. My Mother looked so good and we were very pleased. You helped get us through with less effort and stress on our part and we were able to concentrate on friends and family. Again, we really appreciated everything you did for our family.
The Goodlander Family goes out of their way to help grieving families make the final arrangements for their loved ones, by treating their customers as if they are family themselves. They work closely with families to create something beautiful within the families financial means. Thank you Mike and Laura for all you did to help my family with the loss of my Grandmother, Yvette. You are truly gifted at what you do. ? God Bless ?
"Thank you so much for taking care of everything while our thoughts could be with family..."
Thank you very much for all you did to guide us through these painful few weeks. From the very first phone call, you were sincere and straightforward with us and we really appreciated that. You are a wonderful couple.
I would just like to thank my wonderful sister in law Laura Sweney Goodlander and brother in law Michael Goodlander for taking care of me and my family and most importantly my Poppy through these hard past few days! I wouldn't put my family in anyone else's hands even before we were family! You both make it so much easier to have to go through such a hard time and I always suggest you both all the time...thank you both so much for being such great family! To all my Facebook friends as I have always said as I have had several family members there....Otto Redanz 2215 Military Rd in Niagara Falls is where you need to go when you have a family member pass or even want to do pre arrangements becuase they are wonderful and make these times as easy as can possibly be! ??
My mother, Helen A. Stewart, recently passed away on April 2, 2012, in Austin, Texas. Otto Redanz Funeral Home, located at 2215 Military Road, in Niagara Falls, New York, handled the funeral arrangements for my mother. I would like to take this opportunity to thank the Goodlander family, and their staff, for the professional, kind, caring, and exemplary service, that they provided to our family, during this emotionally difficult time. They were truly a Godsend to our family, and they were absolutely wonderful, in helping assist us with the process, both here in Austin, Texas, and with returning and receiving my mother from out of state, and having her laid to rest, with a beautiful graveside ceremony, here in her hometown of Niagara Falls, New York. Words cannot begin to express our heartfelt gratitude for everything that you have done for us.
"Thank you so very much for your professionalism and easing us through this difficult time. You were our rock..."
I am not sure exactly where to begin in thanking you for bringing some solace into the worst day of my life. After burying my mom three years ago, refraining from making all the painful decisions until the day of her imminent death, my sister and I decided to pre-plan my father’s funeral. I had mixed feelings about this, but we were applying for Medicaid so of course it was the practical thing to do, but in my heart I didn’t want to acknowledge that my dad, my very best friend, was going to be leaving me.
I visited your funeral home and while I didn’t expect to have a good old time, however, after talking to you for ten minutes, I felt it was the best decision I made regarding this entire depressing ordeal.
First of all, you were honest…what a refreshing attribute to find in the business world! Second, you were able to “read” the type of person I was and tapped into my needs and feelings. You explained all I needed to know in a professional yet empathetic way. There wasn’t one ounce of insincerity in your manner, in fact you suggested that I spend LESS on a casket than I was originally planning to spend. You spent much more time than was even necessary, making me feel comfortable and at peace with my decisions. Because of this, I trusted you to make all the other arrangements (choosing the funeral home, selecting a priest to speak at my dad’s graveside, etc). When my dad died only a few weeks later, all that was required was a simple phone call and you were “there”.
I not only respect you as a businessman but as a person whom I was fortunate enough to meet in this crazy, fast paced world. In fact, I find myself enthusiastically recommending your services to all my friends, even though I sometimes get some pretty strange looks!
Thanks again and again….
The Goodlander family are the ones you want to deal with when you are facing this kind of situation. Sadly no one wants to deal with the loss of a loved one, but they truly care and help with every aspect of it.
My husband and I were so impressed with Otto Redanz Funeral Home that we now have our burial arrangements completely arranged. Our family will have no worries, all they have to do is call Otto! Thank you
When our son passed away a friend referred us to Otto Redanz and we couldn't have been happier. The kindness and compassion shown to us by Michael during the hardest days of our lives still brings a tear to my eye. They truly amazing people.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.